Terms and Service | Aid Nations

Terms and Service

Effective: July 28, 2024
This agreement (the "Agreement") governs the conditions of use for the various services related to the Internet service "AID NATIONS" (the "Service") provided by the Company.

Article 1. Details of the Service
The Service (Donation-Based Crowdfunding Service) provides a platform where customers can run projects, and other users can provide financial support to those projects.

Article 2. Definitions
The words used in this Agreement are defined as follows, unless separately defined or the context indicates otherwise:
(1) "Agreement" means this Agreement, the Privacy Policy, and the Regulation regarding the Crowdfunding service.
(2) "Privacy Policy" means the privacy policy determined by the Company (regardless of the title).
(3) "Users" means people who, having agreed to the contents of the Agreement, use the Service.
(4) "Personal Information" means the "personal information" as defined in the Personal Information Protection Law, including the name, postal code, address, date of birth, sex, profession, telephone number, account information (email address, passwords, etc.), profile information (nickname, hobbies, family, age, and other information related to the individual), credit card information, usage history, and any other specially designated individual information that can be used to identify a person (including information that would allow a designated individual to be identified upon reference to such information).
(5) "Contents" means information listed on or transmitted to the Service by the Company or by Users.
(6) "Supporter" means a User who provides a support amount to the Project Owner and supports the Project.
(7) "Support Amount" means the amount of support provided by the Supporter to the Project Owner.
(8) "Project" means the plan, products, etc., posted on the Crowdfunding service.
(9) "Project Owner" means the User who plans and implements a Project.
(10) "Return" means the goods or services provided by the Project Owner to the Supporter in return for the support received.

Article 3. Terms and Conditions Agreement
The User must use the Service in accordance with the provisions stated in the Terms and Conditions. The User cannot use the Service unless they make a valid and irrevocable agreement to these Terms and Conditions.
Minors can use the Service after obtaining consent from their legal representatives, such as their parents.
By actually using the Service, the User is deemed to have provided valid and irrevocable consent to these Terms and Conditions.

Article 4. User Registration and Account Information
Registration
Users must register as themselves. Additionally, the information provided at registration must be accurate.
No Multiple Registrations
Users may register only once.
Refusal of Registration The Company may refuse to authorize registration by a user if any of the following applies:
(1) The person does not meet the User requirements in Item 2, Article 3, and Item 2 of this article.
(2) The person has had their activity stopped due to a violation of this Agreement in the past.
(3) The person’s registration information includes inaccurate or false information.
(4) The person’s use is judged to have caused or risks causing interference or interruption to the operation of the Service by the Company or to the use of other Users.
(5) The person is judged to be a member of a violent group, a quasi-member of a violent group, a racketeer, a political racketeering organization, a special intelligence violent group member, or a member of any other anti-social movement similar to the above (hereinafter "anti-social movement") or a member or employee of a corporation whose operation has a substantial connection with an anti-social movement, etc., and where the person has been judged to have any connection with a social movement.
(6) Any other case that is judged to be improper by the Company.
Change of Registration Details
Users must update their registration details when those details change and are obliged to manage and amend their registration details to keep them up to date. If Users do not update their registration details, the Company may treat those details as unchanged, even if there has been a change. Even where a change has been notified by a User, any transactions and other processes before the registration of such change may be based on the information prior to such change.

Company's Disclaimer
The Company disclaims all liability for any damage that may arise from the User's registered information or changes in the User details registered by the User or where a User's registration is not recognized by the Company.

Account Information Management
The User is responsible for managing their information, such as their email address and password (hereinafter "Account Information"). Users may not allow a third party to use, assign, sell, pledge, lend, rent, or otherwise transfer their Account Information.

Improper Use of Account Information
The User is responsible for all damage that may result from the leakage of information, faulty operation, use by a third party, unauthorized access, etc., resulting from insufficient management of Account Information, and the Company shall bear no liability. Further, if any improper use of Account Information results in damage to the Company, then the User shall be liable to compensate the Company for such damage.

Account Information Leakage Any leakage of Account Information to a third party, or where there is a risk of the same, must be reported to the Company as soon as possible. Further, the User must abide by the instructions of the Company in such an instance, if available.

Article 5. User Retirement, Account Cessation, Deletion
Any User who has registered for the Service may delete their account and withdraw from using the Service.
The Company will handle any personal information preserved from the User in accordance with the Law on the Protection of Personal Information and other related rules and the Privacy Policy.
The Company may, without notice to the User, cease or delete the User's account due to a violation of this Agreement or the risk of a violation of this Agreement.
Article 6. Handling of Personal Information
Privacy Policy
The Company handles personal information in accordance with this Agreement and the Privacy Policy.
Agreement with the Privacy Policy
The User must, before using the Service or browsing the Service, read and confirm the Privacy Policy of this Service, and may only use the Service after agreeing to the Privacy Policy.
The Company collects information including email addresses, contacts, profile information (user name, user ID, image files, status messages, etc.), and mobile phone device information, as part of the Service for the following purposes:
(1) To show the User profile in AID NATIONS.
(2) To verify User identity and prevent Service misuse.
(3) To analyze consumer data in order to provide a more immersive and feature-rich service to Users.
Profile information can be viewed by other Users. Email addresses, contacts, mobile phone device information, etc., are not disclosed to others unless the User agrees to disclose such information. Once the User resigns from the Service, information including email address, contacts, profile information, mobile phone device information, etc., is deleted in accordance with Company terms. Provisions related to the handling of the User's personal information will follow the regulations stated in the Privacy Policy as well as the provisions in this Article.

The User must provide genuine, accurate, and complete information when providing information related to the User to the Company while using the Service.

If the User registers a password while using the Service, the User must exercise due care to prevent it from being used unlawfully. The Company can treat all activities conducted with the User's password as activities conducted by the User himself/herself

Article 7. Restrictions
The User must not engage in, and guarantees not to conduct, the following when using the Service: 1. Actions that violate these Terms of Use.
2. Activities that violate the law, court verdicts, resolutions or orders, or legally binding administrative measures.
3. Activities that may hinder public order or customs (including submitting, posting, disclosing, and transmitting expressions that lead to the discomfort of others, including excessively violent or sexual expressions, or other anti-social content).
4. Activities with the purposes of prostitution, bribery, matchmaking, dating, harassment, and slander of other Users, and other activities with purposes outside the designated purposes of the Service.
5. Actions that go against public order and morality, or the provision of information that may go against public order or morality to other users or third parties.
6. Activities that infringe upon the rights (including intellectual property rights, such as copyrights, trademarks, and patents, fame, privacy, and all other rights granted by the law or agreements) of the Company and/or a third party.
7. Activities that lead to the misrepresentation of the Company or a third party or intentionally spreading false information.
8. Provision of false information or information that may be false.
9. Activities that use the Service for commercial purposes without prior approval from the Company, using the Service to meet a person for sexual encounters, or using the Service for purposes other than the Service's true intent.
10. Activities that benefit or collaborate with anti-social groups.
11. Activities related to religious activities or invitations to a certain religious group.
12. Activities that lead to the collection, disclosure, or provision of a User's personal information, registered information, or user history without both the Company's and the User's permission.
13. Unauthorized access to the Company's systems, distribution of computer viruses, or other activities that interfere with or may interfere with the normal operation of the Service.
14. Activities that interfere with the Company's operation of the Service or the User's use of the Service.
15. Actions that may have a negative effect on the well-being or sound development of young people.
16. Other activities that are deemed to be inappropriate by the Company.
17. Activities that aid or promote any of the activities of items 1 to 16 in this article.

Article 8. Disposition of Transactions In the Crowdfunding service, the Supporter provides financial support to the Project posted by the Project Owner and acquires a return from the Project Owner in exchange for the support.

The provision of support funds and the return actions within the Crowdfunding service are established as a direct sales contract between the Project Owner and the Supporter. The Company is not considered part of this transaction, and the rights and obligations concerning this transaction lie solely between the Project Owner and the Supporter.

The Project Owner authorizes a receipt agency for the support amount as consideration for the return to this Company, the payment collection agency, or receiving agencies (hereinafter "Payment Recipients") designated by the Company. The payment of the support amount to the Project Owner is considered complete once the Payment Recipient receives the support amount.

Article 9. Initiation and Progress of a Project
Users who have completed their registration to become Project Owners are required to provide all information related to creating a Crowdfunding project in accordance with the method defined by the Company.

Even if the target amount is not reached within the period specified by the Project Owner, the support amount shall be fully settled as long as the minimum support amount of 50 USD has been reached. Additionally, the Project Owner must use the received support amount only for the activities indicated in the Project and cannot use it for other purposes.

Article 10. Payment of the Support Amount to the Project Owner
The Company must calculate the support amount actually received and deliver it through a bank transfer to the bank account designated by the Project Owner, by the payment date determined by the Company. Please note that payments will primarily be made in USD and cryptocurrency or fiat. However, the currency of the country where the Project Owner resides may also be used in some cases.

Each user must be responsible for paying a 25% fee of the total received funds as a settlement fee for the support amount. Additionally, each User must cover the receipt fees arranged by their bank.

In addition to the settlement and receipt fees, a currency exchange rate set by the Company will also be applied. The transaction exchange rate is adjusted regularly based on rates within the wholesale currency markets on the conversion day or the prior business day.

Payment of the support amount can only be made if the Project Owner's bank account information has been verified by the Company.

A minimum support amount of 10 USD must be reached by the Project Owner in a Project to receive the transfer of the support amount. If a Project does not reach the minimum support amount, the funds collected will be used by the Company to support other projects of our choice within AID NATIONS.

Article 11. Payment of the Support Amount via Cryptocurrency
1. From May 7, 2023, all Project Owners can receive the support amount via cryptocurrency.
2. For payments of 3,000 USD and higher, Project Owners can choose to receive the payment via cryptocurrency or fiat currency.
3. If a Project Owner from a supported country has already provided bank details, the transfer will be performed via bank transfer.

Article 12. Support Amount Payment Timing
1. From May 28, 2023, the payment of the support amount will only be possible if the Project is completed. In this case, the Project Owner is expected to contact the Company using appropriate channels for return.

Article 13. Provision of Return The Project Owner shall provide the Supporter with the type of return designated before the project performance deadline specified on the Crowdfunding service, provided that the support amount has been paid. The Company is not responsible for any obligation under any circumstances. In the event of a delay in the return, the Project Owner shall contact the supplier and take other necessary measures at their own expense and responsibility.

In accordance with the "Specific Commercial Transaction Law," the Project Owner shall publish a comprehensive declaration of the location and terms specified by the Company.

Article 14. Cancellation of a Project The Project Owner cannot cancel the project once it has started. However, the Company may permit cancellation due to the Project Owner's illness, injury, accident, or unforeseen events such as natural disasters, provided that the support amount has not yet been delivered to the Project Owner.

The Company may cancel the project at any time if the Project Owner violates these Terms of Use. The same applies if the Project Owner cancels their registration in the main service.

The Company disclaims all liability for any damage suffered by the Project Owner due to any of the measures stipulated in this section.

Regarding the grant for a project cancelled under the provisions of this Article, the Project Owner will forfeit the right to receive the support amount.

Article 15. Payment Deadline
The Company will request the Project Owner to provide all necessary bank information for the receipt of the support amount once the project is completed.

If the Project Owner does not provide the necessary bank account information within the specified time after the end of the project, or if the Company cannot confirm the bank account information, the Project Owner will forfeit the right to receive the support amount.

In such cases, the Company will ask the Supporters of the project whether they prefer a refund or would like the Company to use the amount to support a project of its choice within AID NATIONS.

If there is no response from the Supporters within the specified time after being contacted by the Company, or if the Supporter's contact information is unknown, the Supporter will forfeit the right to a refund. The support amount will be used by the Company to support projects of its choice within AID NATIONS.

For support amounts less than $100, if the Project Owner loses the right to receive the support amount, the Supporter will simultaneously lose the right to a refund. The support amount will be used by the Company to support projects of its choice within AID NATIONS.

Regarding refunds to Supporters, each Supporter shall bear the remittance fee, the exchange fee, and the receipt fee arranged by the receiver's bank.

Article 16. Support
The Supporter can acquire the right to obtain a return as specified in the Project by paying the support fee to the Project Owner according to the method specified by the Company.

The Supporter must pay the support amount using the method specified by the Company by the deadline specified in the Project. After payment is made, support cannot be cancelled, and the support amount cannot be refunded in principle. However, if the Company or the Project Owner withdraws the Project pursuant to the provisions of the preceding Article, the support amount will be refunded before it is delivered to the Project Owner.

The Supporter may provide a fee to the Company for each support action. The Supporter can set the value of the fee up to 50% of the support amount. This fee must be paid simultaneously with the payment of the support amount.

Article 17. Acquisition of Return
The Project Owner is responsible for providing the return specified in the Project to the Supporter upon receiving any support amount.

Supporters shall not request products or services other than those specified in advance.

The Supporter must directly inquire about the return with each Project Owner. The Company is not obligated to regulate or manage such inquiries.

Intellectual property rights and other rights related to returns belong to the Project Owners. The Supporter must secure the right to receive the return in accordance with the method prescribed by the Company or the Project Owner in advance.

Article 18. Handling of Content
Text, images, video, or other information may only be provided on this service by customers with copyrights or intellectual property rights, or with permission to use such information. The customer shall consent to provide willingly and indefinitely the rights to use (with or without the purpose of using the service for profit; these rights include duplication, production, representation, screening, public transmission, dictation, installation, distribution, transfer, lending, translation, and adaptation; the rights also include re-permission to third parties) any text, images, video, or other information (hereinafter "Posts Contents") to the Company. The customer may not exercise the author's rights regarding provided information stored on the Company’s or related servers.

The User must not use the Posts Contents beyond the scope of the intended use of the Posts Contents in the Service (including but not limited to copying, transmission, reproduction, and modification) without obtaining prior consent from both the Company and the rights holders.

The Company may review the details of the Submitted Contents as long as it does not infringe on the Users' privacy when the Company deems it necessary to check for violations of related laws or provisions in the Terms and Conditions. However, the Company is not obligated to conduct such investigations.

If the Company recognizes that a User has violated or may violate applicable laws or provisions in the Terms and Conditions related to Submitted Contents, the Company may restrict the User’s use of the Service or the Submitted Content in various ways, such as by deleting the Submitted Content from the Company’s servers without prior notice to the User. Therefore, Users are advised to keep a backup of the Submitted Content.

Article 19. Provision, Non-Guarantee, Alteration, and Termination of the Service

The User shall prepare the necessary PC, mobile phone, device, communication device, operating system, communication means, and power necessary for using the Service under the User's own responsibility and at the User's own expense.

The Company may limit the eligibility of the Service depending on conditions it considers necessary, such as current membership status, age, and identification.

If any of the following cases applies with regard to the management or provision of the Service, the Company may change, restrict, temporarily suspend, or terminate the Service, in whole or in part, without prior notification or seeking prior consent from its members:
1. If emergency maintenance is required for the management or provision of the Service due to equipment faults, etc.
2. If the management or provision of the Service becomes difficult due to force majeure events such as wars, riots, disturbances, strikes, earthquakes, eruptions, floods, tsunamis, fires, electricity outages, etc.
3. Due to other unavoidable reasons such as operational or technical issues.

The Company can modify or cease all or part of the Service at any time without prior notice to the Users at the Company's own discretion.

The Company shall bear no responsibility whatsoever toward its members for any changes, restrictions, temporary suspensions, or termination of the Service.

Communication fees may apply to use the Service.
The Company may provide Users with advertisements from the Company or a third party through the Service.
The Company does not guarantee that the Service (including the Contents) is free from de facto or legal flaws (including but not limited to stability, reliability, accuracy, integrity, effectiveness, fitness for a particular purpose, security-related faults, flaws, bugs, and violation of rights). The Company shall not be responsible for providing the Service without such defects. However, if the agreement (including but not limited to the Terms and Conditions) between the Company and the User regarding the Service is deemed a consumer contract under the Consumer Contract Law in Japan, the above provision does not entirely exempt the Company from its responsibility to indemnify any loss inflicted upon the User due to invisible defects of the Service. In such cases, the treatment of compensation follows Article 15, clause 2.

The Company may take measures it considers necessary and appropriate if it acknowledges that the User is using the Service in violation of the Terms and Conditions. However, the Company does not guarantee to other Users and third parties that the User and others will not violate the Terms and Conditions. Furthermore, the Company shall not be responsible for correcting or preventing such actions.

Article 20. Responsibilities of the User and Connection Environment
Required Equipment
The responsibility for and the costs of any equipment required to use this Service, such as computers, smartphones, other devices, software, communications networks, and other communication environments, are solely the User's. The cost of installation and use of such devices, software, or communications networks is also the User's responsibility. The Company does not warrant that this Service will be compatible with any device and shall have no relation to, nor provide support for, the preparation, readiness, or operation of any device whatsoever.

Network Pathway
The User understands that, in the usage of this Service, various networks may be used as pathways. Additionally, depending on the device or network being used to connect, the content of data and signals may change due to different pathways, and the Company shall not be liable for any such changes whatsoever.

Resolution of Trouble
The Company disclaims all liability in relation to any trouble experienced by the User or that occurs between a User and a third party (including any trouble arising from future use of the Service). The User shall bear all responsibility for resolving such trouble and all associated costs. If the Company suffers damage due to the trouble, the parties involved shall be jointly and severally liable to compensate the Company for such damage.

Resolution of Disputes with Third Parties
The Company disclaims all liability in relation to any dispute, including litigation, complaint, claim, or other issues related to this Service that may occur between the User and a third party. The resolution of any such dispute shall be the responsibility and at the expense of the parties involved. The parties to such disputes shall be jointly and severally liable to compensate the Company for any costs or damages suffered by the Company in relation to such disputes, including legal fees.

Burden of Fees
In the event of a dispute between the User and the Company, all costs incurred by the Company, including legal costs, with respect to the dispute shall be borne by the Users involved, jointly and severally, and the User agrees to this.
Article 21. Disclaimer of the Company's Liabilities
The Company disclaims responsibility for any and all damages caused to the User by this Service. However, this does not apply to any liabilities of the Company that may have arisen due to the formation of a Consumer Contract as part of the use of this Service (including this Agreement) and as determined under the Consumer Contract Law.

Despite any provision to the contrary in the above item, the Company shall not be liable for any damages arising from special circumstances among the damages caused to the User (including where the Company or the User has foreseen such damage occurring, or where such damage was foreseeable) arising from the failure to perform its obligations due to negligence (excluding gross negligence) or any unlawful act. Further, any compensation for damages suffered by the User arising from negligence (including gross negligence) in fully performing its duties or an unlawful act is restricted to the following sum:
- With respect to damage caused to a User, the sum is equal to the communication line cost for the month in which the damage was suffered by the User with respect to his/her use of this Service.

The Company does not bear any responsibility for the contents of the Return specified by the Project Owner or for any delay in performance or failure to perform the Return for any reason attributable to the Supporter. The Company is not responsible for any damages to Supporters caused by the failure of the use of the Crowdfunding Service, delay in performance of the Return, or impossibility of performance.

The Company does not guarantee that projects will be executed reliably or that the contents of the Project will not be changed and disclaims all liability for the execution of the Project. The Company is not responsible for any damages affecting Supporters caused by non-executed projects.

The Company does not guarantee the legality or accuracy of the projects, the facts posted in the projects, matters related to other projects, and the damage to Supporters arising in relation to the project.

Article 22. Compensation for Damages
Obligations of the User, and Disclaimer by the Company
The User shall be responsible for all damages suffered by other Users or third parties and liable to compensate for damages caused by his/her violation of this contract or negligence, whether willful or not. If the Company suffers any damage due to the User's conduct violating this Agreement, the Users involved shall be jointly and severally liable to compensate the Company for such damage.

The Company's Obligation to Consider Compensation for Damages
The Company disclaims all liability for any damage suffered by Users concerning a stoppage, termination, or change of this Service, deletion of User registration, deletion or loss of content, data loss, or damage to devices due to the use of the Service and any other damages suffered due to the use of the Service. Moreover, the obligation to compensate the User for damages suffered concerning any application of the Consumer Agreement Law or any other reason, irrespective of other disclaimers by the Company, shall be limited to the amount of damages directly suffered and ordinary damages among any amount to be compensated for the failure to perform an obligation due to negligence (excluding gross negligence) or an unlawful action. This compensation is limited to the total aggregate sum of prices paid for products by the User and received by the Company.

Article 23. Ordinary Provisions
Method of Notification or Contact
1. When the Company notifies or contacts the User regarding the Service, the Company may use a medium deemed appropriate by the Company, such as posting on the website or application operated by the Company.
2. When the User notifies or reaches out to the Company regarding the Service, the User must use the customer inquiry form available on the website or application operated by the Company or any other means designated by the Company, such as emailing support@aidnations.com.

Relations to Individual Terms and Conditions of Use
1. If there are documents released or uploaded by the Company under the name of 'Agreement,' 'Policy,' etc. (hereinafter 'Separate Terms and Conditions') in relation to the Service, in addition to the Terms and Conditions, the User must also comply with the Separate Terms and Conditions.
2. In the event of a conflict between the Terms and Conditions and the Separate Terms and Conditions, the provisions in the Separate Terms and Conditions shall supersede the Terms and Conditions.

Amendments of the Terms and Conditions
The Company reserves the right to modify the Terms and Conditions or differentiate Terms and Conditions when deemed necessary, without prior notification to users. The modification becomes applicable once the amended Terms and Conditions or Separate Terms and Conditions are updated in all appropriate locations within the Website or application operated by the Company. The User shall be considered to have consented to the amended Terms and Conditions or Separate Terms and Conditions by continuously using the Service. Users must refer to the Terms and Conditions regularly when using the Service, as a different notification regarding the modification is not always given.

Applicable Law and Court
The Swiss version of this Agreement shall take precedence, and the applicable law is Swiss law. The application of international treaties related to international agreements for the sale of goods (such as the Vienna Convention on Contracts for the International Sale of Goods) is not excluded. Any disputes arising between the User and the Company concerning this Service shall fall under the exclusive jurisdiction of the courts in Zurich, Switzerland.

Severability
If any provision of this contract is deemed inapplicable due to a violation of the law applicable to Consumer Contracts or any other law, the specific area that is not in violation shall continue to be effective. Any laws rendered ineffective due to the invalidity of any provision shall be subject to amendments as necessary to preserve their effectiveness. To the extent possible, any provision deemed ineffective shall be interpreted so that it retains, fully or partially, its legal and economic effect.

Article Extra: Promotion and Advertising Responsibilities:
Project owners shall bear all responsibilities related to seeking supporters for their projects. However, if a project owner has valid reasons for seeking an exemption from performing these tasks, 25% of the total project amount shall be paid to promoters to seek supporters for the project, provided there is an agreement between both parties to deliver before the project performance deadline.